National Account Manager

Contract Type
Academic title
Bachelor of Education
This position is archived.
This position is archived.
Job description
  • Develop sufficient portfolio of large national clients that qualify as the next A-Customers only time spending on this actives 70-100%.
  • Identify new business opportunities in collaborate with field sales and support to ensure growth attainment of National customers.
  • Create awareness within the customer’s organization and vice versa, and identify the key decision makers/influencer of the National account in the Area and build up a strong business relationship to them.
  • Provide ongoing support to National customers to secure existing business by assuring reliability and increasing customer satisfaction.
  • National support and development for Key Account Management (time spending on this actives 0-30%) supported by company Network.
  • Work closely with the network and support teams to ensure delivering high quality of service, Engage other internal departments to improve customers’ overall supply chain performance.
  • Create SOP as per customer expectations and maintain updates and involve operation to guarantee understanding and execution of the agreements.
  • Work closely with the customer to intimately understand their needs and ensure mutually agreed service and terms are delivered.
  • Work collaboratively across the company to create and execute solutions that deliver value for customers.
  • Proactively communicate development plans and account status to the management.
  • Oversee the implementation process for new awarded business.
  • Ensure collection of accounts receivable by Finance team and assist if necessary;
  • AD-hoc tasks will be assigned by Department Head

POSITION - National Account Manager

Reporting To - Head of Sales Indian Subcontinent

Experience - 15 Years

Qualification - Graduate

Location- Mumbai & Bangalore

Target Industry - Freight Forwarding

Division - Air & Sea

Other notes
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This position is archived.
This position is archived.