Develop sufficient portfolio of large national clients that qualify as the next A-Customers only time spending on this actives 70-100%.
Identify new business opportunities in collaborate with field sales and support to ensure growth attainment of National customers.
Create awareness within the customer’s organization and vice versa, and identify the key decision makers/influencer of the National account in the Area and build up a strong business relationship to them.
Provide ongoing support to National customers to secure existing business by assuring reliability and increasing customer satisfaction.
National support and development for Key Account Management (time spending on this actives 0-30%) supported by company Network.
Work closely with the network and support teams to ensure delivering high quality of service, Engage other internal departments to improve customers’ overall supply chain performance.
Create SOP as per customer expectations and maintain updates and involve operation to guarantee understanding and execution of the agreements.
Work closely with the customer to intimately understand their needs and ensure mutually agreed service and terms are delivered.
Work collaboratively across the company to create and execute solutions that deliver value for customers.
Proactively communicate development plans and account status to the management.
Oversee the implementation process for new awarded business.
Ensure collection of accounts receivable by Finance team and assist if necessary;