Lead Robotic Process Automation (RPA)

Location
Contract Type
Permanent
Salary
Published
Reference
29-16-7651
Academic title
B.Tech/B.E.
This position is archived.
This position is archived.
Job description

Role Highlights:

The Technical Support Team Lead is responsible for overseeing the daily operations of technical support team as well as participating as an active member of the team.

As a team lead, this position will partner with the RPA Run Lead to deliver exceptional support to customer through phone, email, and chat.

This team member will be expected to lead by example, organize work, build reports, handle escalations, and help with ad hoc projects, and training.

The Technical Support Team Lead will work within the Customer Success Team and will report to the RPA Run Lead.

Requirements

KRAs:

  • Minimum 4 years in UI path and 1 year in Automation Anywhere
  • UI Path advance Dev Certification is MUST for this role
  • Experience in Bot Development using UiPath
  • Atleast one year development experience in Automation Anywhere V11 or V360 is also a must
  • Must have worked on at-least one support tool (Service Now, Jira etc)
  • Must have BOT support exp for at-least 3 years
  • Hands on Database concepts such Write/modify SQL Queries & Database connection.
  • Good understanding of programming concepts and a programming background in any coding language, preferably .Net or Python.
  • Good understanding of various automation components and features in RPA
  • Should be analytical and able to improvise configuration / coding to new situations to work independently
  • Should be flexible, energetic, and capable of making sound project decisions, Self-motivated team player, action and results oriented
  • Should possess strong communication skills
Benefits

CTC: upto 27 LPA (Fixed)

Location : Pune , Chennai , Bangalore

5 Days Work from Office

Shift Time: 2PM to 12 AM

Lokking for early joiner or within 15days.

Other notes
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This position is archived.
This position is archived.