Business Development Manager

Contract Type
Chari Ajit
Academic title
This position is archived.
This position is archived.
Job description

Pre Selling:

  • Travels to customer sites for face-to-face meetings to gather information about their businesses and identify opportunities for


  • Customizes standardized presentation templates with customers’ information to illustrate benefits of solutions to customers
  • Performs pre-call analysis (e.g., researches account history, shipping details, complaints, etc.) to prepare for sales calls.
  • Researches resources (e.g., current customers, periodicals, competitors etc.) to identify sales opportunities and obtain contact



  • Acheive monthly target in Volume and GP from existing and new biz.
  • To meet the monthly target of KPIs, including GP target, No. of sales and service calls to be done and convert customers each

quarter as per target

  • Sales Lead monitor & management and followup with individual / joint calls with superior
  • Responds to internal sales leads from various sources to identify sales opportunities and create a sales strategy
  • Assesses previous sales calls to determine action plans for subsequent visits
  • Researches existing company account history to obtain background information and identify and prioritize large sales opportunities
  • Maintains and monitors records of customer information and account performance to track sales performance to objectives
  • Presents solutions to customers to gain approval of proposals and move forward with the sales cycle
  • Submits customer pricing requests to Pricing Analysts to generate new or revised price quotes
  • Negotiates with internal groups (e.g., Pricing, Revenue Management, etc.) to create proposals and move forward with the sales process
  • Analyzes price quotes to verify accuracy and determine how to propose the solution to the customer
  • Setting up SOP to satisfy customer complaints and Collaborates with operations to implement accounts with special needs to

adequately handle customers’ shipping needs

  • Collections Support to Commercials, including completing all formalities including credit appraisals and approvals on time.
  • Ensure all rate queries for LSH customers are having all requisite inputs like nature of goods, MSDS, temperature range required,

classification under DGR/ Narcotics etc

  • Ensure the customer is well informed about all the relevant shipment milestones.

Post Selling:

  • Facilitates research of customer complaints (e.g., late deliveries, damages, billing questions, etc.) to determine appropriate resolution

personnel, discusses complaints with Company personnel to determine corrective actions and resolutions

  • Facilitates the drive for debt recovery from Customers in conjunction with F & A
  • Facilitates proper on-boarding of new customers based on BD guidelines.
  • Graduate / MBA
  • 3-5 years or above relevant experience in serving senior management of sizable companies
  • Experience in freight forwarding industry
  • Must be capable to achieve sales targets from local sold business.
  • Need to achieve top line and bottom line budget in terms of revenue and profitability.
  • Minimum 6 years of relevant international corporate sales experience in the similar industry.
  • Professional selling skills, consultative selling techniques expert.
  • Customer satisfaction and objection handling skills for maintenance and sustainability
  • Excellent communication and presentation Skills
  • Focus on Sale - Networks, and uses Experts/Tools/Systems to help in leveraging customer relationship, network and have a

variety in new accounts

  • High Energy levels planned for productive results towards sales funnel and calls, ability to stretch work hours and on

opportunities and still remain enthusiastic

Other notes
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This position is archived.
This position is archived.