Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

Responsible for implementing and maintaining the effectiveness of the Quality System. Responsible for increasing utilization/cartridge usage/Menu expansion;

Retention rate:

• ensure instrument analytical turnaround time (uptime/repair/maintenance);
• conduct customer business review on periodic basis;
• manage customer relationship and thoroughly plan; prepare and follow up customer visits;
• identify customer training requirements;
• coach customers and share knowledge;
• identify and resolve customer pain points
• replenish and control inventory;
• build image and brand in eyes of customer;
• sell or reinforce Abbott’s total solution value offering;

Revenue:

• menu expansion;
• service sales;
• product promotion;
• value creation;
• order management;